{"id":3,"date":"2025-12-20T14:57:14","date_gmt":"2025-12-20T13:57:14","guid":{"rendered":"https:\/\/vilavento.sk\/?page_id=3"},"modified":"2026-03-19T15:26:44","modified_gmt":"2026-03-19T14:26:44","slug":"privacy-protection","status":"publish","type":"page","link":"https:\/\/vilavento.sk\/en\/privacy-protection\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<section class=\"bde-section-3-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-div-3-101 bde-div\">\n  \n  \n\t\n\n\n\n<div class=\"bde-rich-text-3-102 bde-rich-text breakdance-rich-text-styles\">\n<h2 data-path-to-node=\"2\">1. General Terms and Conditions<\/h2>\n<blockquote data-path-to-node=\"3\">\n<p data-path-to-node=\"3,0\">This document governs the contractual relationship between you and your guests. It is tailored for sales via GoPay and accommodation services.<\/p>\n<\/blockquote>\n<h3 data-path-to-node=\"4\">__OPENROUTER_FAILED__<\/h3>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Accommodation provider<\/b> <b data-path-to-node=\"5\" data-index-in-node=\"34\">Company name:<\/b> ProPodlahy Ltd. <b data-path-to-node=\"5\" data-index-in-node=\"68\">Headquarters<\/b> \u0160tef\u00e1nikova 805, 058 01 Poprad <b data-path-to-node=\"5\" data-index-in-node=\"106\">__OPENROUTER_FAILED__<\/b> 45 479 089 <b data-path-to-node=\"5\" data-index-in-node=\"122\">VAT Identification Number<\/b> SK2023018129 (VAT payer) <b data-path-to-node=\"5\" data-index-in-node=\"156\">Email:<\/b> propodlahy@propodlahy.sk <b data-path-to-node=\"5\" data-index-in-node=\"189\">Recorded on:<\/b> Commercial Register of the District Court Pre\u0161ov, section Sro, file no. 22765\/P<\/p>\n<h3 data-path-to-node=\"6\">Article II \u2013 Reservation and Conclusion of Contract<\/h3>\n<ol start=\"1\" data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\">Service bookings are made via the online booking system on the website, by email, or by telephone.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\">The accommodation agreement is considered to have been concluded at the moment the booking confirmation is delivered by the provider to the requester's email address.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,2,0\">When booking online, the party making the reservation is obliged to pay the price of the stay (or an agreed portion thereof) in accordance with the payment terms.<\/p>\n<\/li>\n<\/ol>\n<h3 data-path-to-node=\"8\">Article III. \u2013 Pricing and Payment Conditions (GoPay)<\/h3>\n<ol start=\"1\" data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\">Accommodation prices are stated inclusive of VAT at the statutory rate.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">__OPENROUTER_FAILED__<\/b> __OPENROUTER_FAILED__ <b data-path-to-node=\"9,1,0\" data-index-in-node=\"146\">GoPay<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Payment flow<\/b> After submitting the booking, the customer is redirected to the GoPay secure interface. The provider (ProPodlahy, s.r.o.) does not have access to the customer's sensitive payment details.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,3,0\">Payment is considered settled at the moment of confirmation of a successful transaction by the GoPay system.<\/p>\n<\/li>\n<\/ol>\n<h3 data-path-to-node=\"10\">Article IV. \u2013 Cancellation Policy and Refunds<\/h3>\n<ol start=\"1\" data-path-to-node=\"11\">\n<li>\n<p data-path-to-node=\"11,0,0\">The customer has the right to cancel the reservation without penalty at the latest <strong>7<\/strong><b data-path-to-node=\"11,0,0\" data-index-in-node=\"62\">\u00a0days before the planned start date<\/b> for accommodation.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,1,0\">In the event of cancellation less than 7 days before the start date, or in the case of a no-show, the provider is entitled to a cancellation fee of 100 % of the accommodation price (unless otherwise stated in a specific offer).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,2,0\"><b data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Refund<\/b> If a refund is due, the provider will return the money in the same way the payment was received (via GoPay), no later than 14 days from the confirmation of cancellation.<\/p>\n<\/li>\n<\/ol>\n<h3 data-path-to-node=\"12\">Article V. \u2013 Accommodation Conditions<\/h3>\n<ol start=\"1\" data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">Check-in:<\/b> Accommodation is possible from 2:00 PM on the day of arrival.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">Check-out:<\/b> __OPENROUTER_FAILED__.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\">__OPENROUTER_FAILED__.<\/p>\n<\/li>\n<\/ol>\n<h3 data-path-to-node=\"14\">Article VI. \u2013 Complaints and Alternative Dispute Resolution<\/h3>\n<ol start=\"1\" data-path-to-node=\"15\">\n<li>\n<p data-path-to-node=\"15,0,0\">Complaints should be made immediately by email directly to the provider.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,1,0\">__OPENROUTER_FAILED__ <a class=\"ng-star-inserted\" href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahcKEwiunvqSnuaSAxUAAAAAHQAAAAAQZg\">ec.europa.eu\/consumers\/odr<\/a>.<\/p>\n<\/li>\n<\/ol>\n<hr data-path-to-node=\"16\" \/>\n<h2 data-path-to-node=\"17\">2. Policy on the Use of Online Identifiers (Cookies)<\/h2>\n<h3 data-path-to-node=\"18\">1. Who is processing your data?<\/h3>\n<p data-path-to-node=\"19\">The operator is the company <b data-path-to-node=\"19\" data-index-in-node=\"31\">ProPodlahy Ltd.<\/b>, I\u010cO: 45 479 089. We protect your privacy in accordance with the GDPR regulation and Act no. 452\/2021 Coll. on electronic communications.<\/p>\n<h3 data-path-to-node=\"20\">__OPENROUTER_FAILED__<\/h3>\n<p data-path-to-node=\"21\">These are small text files stored in your browser. They help us ensure the functionality of the MotoPress booking system and analyse traffic.<\/p>\n<h3 data-path-to-node=\"22\">__OPENROUTER_FAILED__<\/h3>\n<ul data-path-to-node=\"23\">\n<li>\n<p data-path-to-node=\"23,0,0\"><b data-path-to-node=\"23,0,0\" data-index-in-node=\"0\">Essential (Technical)<\/b> __OPENROUTER_FAILED__.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"23,1,0\"><b data-path-to-node=\"23,1,0\" data-index-in-node=\"0\">Analytical (Google Analytics):<\/b> They help us anonymously track how many people visit our website. They require your consent.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"23,2,0\"><b data-path-to-node=\"23,2,0\" data-index-in-node=\"0\">Marketing<\/b> We use them to personalise advertising (if active). They require your consent.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"24\">__OPENROUTER_FAILED__<\/h3>\n<p data-path-to-node=\"25\">You can withdraw your consent to cookies at any time in your browser settings or by clicking the \u201eChange cookie settings\u201c button in the footer of our website.<\/p>\n<\/div>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>1. V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (VOP) Tento dokument upravuje zmluvn\u00fd vz\u0165ah medzi vami a va\u0161imi hos\u0165ami. Je prisp\u00f4soben\u00fd pre predaj cez GoPay a ubytovacie slu\u017eby. \u010cl\u00e1nok I. \u2013 Identifik\u00e1cia prev\u00e1dzkovate\u013ea Poskytovate\u013e ubytovac\u00edch slu\u017eieb: Obchodn\u00e9 meno: ProPodlahy, s.r.o. S\u00eddlo: \u0160tef\u00e1nikova 805, 058 01 Poprad I\u010cO: 45 479 089 I\u010c DPH: SK2023018129 (platca DPH) E-mail: propodlahy@propodlahy.sk Zap\u00edsan\u00fd v: [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":6,"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1169,"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1169"}],"wp:attachment":[{"href":"https:\/\/vilavento.sk\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}